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Each SchoolWeb system is backed up by a comprehensive set of client services, from turnkey installation and system configuration to training, help desk and system monitoring.
Installation
SchoolWeb is designed to be a complete turnkey solution. The system is installed, configured and tested by SchoolWeb personnel to ensure smooth, hassle-free operation from the very beginning.
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Training
After the system is successfully installed and configured, SchoolWeb will train key school personnel how to operate SchoolWeb, focusing on how teachers can utilize the vast array of powerful options the SchoolWeb system network server provides.
Help Desk
SchoolWeb also provides a Help Desk, a toll free service staffed by knowledgeable SchoolWeb customer service personnel ready to answer any questions you have concerning the SchoolWeb system.
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System monitoring
Each SchoolWeb system is remotely monitored 24 hours a day. The sophisticated monitoring system can detect a malfunction often before the school is even aware of any problem.
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